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Deliver an effective and efficient tenancy services to Dacorum Council’s tenants and Leaseholders within a defined geographical area, adhering to the Council’s and Housing Services standards, targets and procedures. Fill out the leaseholder contact information form. Telephone: 01442 228000 and ask for 'Leaseholder Services'. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead. 3. This report is confidential and has been prepared for the sole use of Dacorum Borough Council. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. We sent out text messages, made phone calls to randomly selected phone numbers … We are responsible for lighting the shared areas of flats. Join to Connect Dacorum Borough Council. Dacorum Borough Council (18 008 503) Statement Not upheld Council house sales and leaseholders 07-Jan-2019. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. The Leaseholder Services team can help you with any general issues relating to your leasehold property, including queries about repairs invoices and the standard of cleaning and landscaping. Decision date : 18 Jan 2017. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. From this we have developed four, outcome based Contact us. The pack, which costs £240.00 (inc of VAT), contains information about the freehold management, ground rent and service charges, and forms part of the formal leasehold enquiries that a seller needs to provide to the buyer. Your service charges do not pay for services we provide to council tenants. Join to Connect Dacorum Borough Council. An exciting opportunity has arisen to be a key part of the Improvement and Engagement team. He … DACORUM BOROUGH COUNCIL GARAGE CONDITIONS OF TENANCY 1. Promptly deal with enquiries and complaints and see things to a successful conclusion. Sharon Collins Taken Early Retirement Hemel Hempstead. For information on specific issues please see the links below: If you've recently bought one of our leasehold properties, please let us know your contact details (using the online form below) as soon as possible, so that we can contact you in an emergency. ... Information for residents of Council-owned blocks of flats. Email: servicecharges@dacorum.gov.uk Telephone: 01442 228000 and ask for 'Leaseholder Services'. Group Manager – Tenants and Leaseholders or Group Manager – Strategic Housing; Team Leader – Tenants and Leaseholders; Team Leader – Income Management; ... 1.3 Partnership in Dacorum The Council has a strong partnership with the registered providers (housing associations) operating within the local housing authority area. If your communal lighting is not working, you can report the issue online. The council arrange buildings insurance cover for leaseholders. For information about a leasehold commercial property, or a flat above a shop, please phone 01442 228000 and ask for 'Estates'. This partnership is known as Moving with Dacorum. There was no fault in the Council's actions. Decision : Closed after initial enquiries. Council, developed with support and input from partners, tenants and leaseholders, and applicants on its housing register. Feedback failed. If you think that your block has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Cleaning'. Dacorum Borough Council (15 017 948) ... Housing > Council house sales and leaseholders. A full list of the contact details can be found in the  Leaseholder contact sheet (PDF 610KB). Our handbook details important information for council leaseholders. Please try again or Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead, United Kingdom 199 connections. Dacorum Borough Council has a long history of working closely with its tenants and leaseholders to make informed decisions. Report this profile Experience Team Leader Tenant and Leasehold Dacorum Borough Council May 1984 - Present 36 years 8 months. Coronavirus (COVID-19) advice for tenants and leaseholders How are you protecting staff and tenants from coronavirus? contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. ~~~~~ at Dacorum Borough Council Hemel Hempstead, United Kingdom 81 connections. Please rate this page and/or enter some feedback! You may have shared gardens or a landscaped area around your block that our Clean, Safe and Green team maintain. Find information on our leasehold services for people that own the lease for a residential property. Our Housing Cleaning Service clean all blocks with a communal (shared) area. Feedback failed. This is normal, particularly for buildings divided into flats, as it is important there is one single policy covering fire and other risks which could affect the whole building. Nicola Ellis Assistant Director Residents’ Services at London Borough of Hammersmith and Fulham Milton Keynes. Dacorum Borough Council (18 008 503) Category : Housing > Council house sales and leaseholders. At Dacorum Borough Council, we are committed to our role as a local leader in housing provision and regulation. Team Leader Tenant and Leasehold at Dacorum Borough Council Hemel Hempstead, United Kingdom 7 connections. ... – which requires leaseholders to reduce the risk from fire within the home (particularly relevant where a property is sublet). Decision date : 07 Jan 2019. It provides a strategic plan covering five years, and identifies four key strategic objectives that will drive future action. There are 1,600 leaseholders in Dacorum, but unfortunately the Leaseholders Group does not meet on a regular basis anymore because of lack of interest. The rent we charge our tenants contains an amount to cover the costs of maintaining and repairing the building. If you believe your communal garden has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Clean, Safe and Green'. Information about the council services you can expect to receive as a leaseholder. The Leasehold Information Pack is a series of documents purchased by the seller of a leasehold property. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Leaseholders have a duty to ensure this and this requirement may be Report this profile Activity ... ~~~~~Housing Officer Tenancy and Leaseholders Dacorum Borough Council May 2017 - Present 3 years 8 months. dated 1 April 2015 between Dacorum Borough Council and Mazars Public Sector Internal Audit Limited. As a leaseholder, you are responsible for making sure your boiler and gas appliances are safe. Please try again or ... Additionally, … Our previous Tenant Involvement strategy expired in 2015 presenting an opportunity to re-fresh the direction and structure for delivering modern and flexible tenant involvement. Ground rent Report this profile About I am an experienced housing professional currently responsible for the Tenants and Leaseholders service at a stock retaining Local Authority. Due to the Government’s guidance to undertake only essential travel, our Officers will not be doing home visits or face-to-face meetings with tenants, with the exception of priority health and safety checks. We will ask for all new tenancies to pay a four week rent in advance of the collection of the keys. For council service updates and other advice, please see our COVID-19 page. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. Every two years we carry out a satisfaction survey to build up a picture of how satisfied our tenants and leaseholders are with various aspects of the service we provide. I lead and inspire a large team to deliver a proactive and ambitious … Tenants and Leaseholders Survey 2020. Housing News and Views Autumn 2012 Published on Sep 2, 2012 Cleaning. Please rate this page and/or enter some feedback! Information about the council services you can expect to receive as a leaseholder. Dacorum Borough Council has a housing stock of approximately 10,500 tenanted homes and 1,500 leaseholders covering the towns of Hemel Hempstead, Tring, Berkhamsted and several villages. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page. Depending on the type of property you live in, your service charge could cover services such as lift maintenance and clean of shared communal areas. Dacorum Sports Network. The tenancy shall begin on the date stated … Dacorum Sports Network encouraging, supporting and developing sport in Dacorum … A full list of the contact details can be found in the Leaseholder Handbook contact sheet (PDF 380KB) Join to Connect Dacorum Borough Council. Housing News and Views Spring 2012 Published on Mar 12, 2012 The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. Dacorum Borough Council ‘Get Involved Tenant Involvement Strategy 2016-2020’ sets out: • the definition 'the involvement of tenants and leaseholders in the management, design and ... • sets out 4 outcome based commitments for tenant involvement • Commitment 1: All Dacorum tenants and leaseholders have the opportunity to ‘Get involved’ • Commitment 2: Dacorum Borough Council works in partnership to … The tenancy is weekly and terminates at midnight on a Sunday. The majority of the stock is Hemel Hempstead based as a result of the New Town development in the 1950’s. This is a fantastic opportunity to work for a forward-thinking local authority and help implement the commitments from the recently published Social Housing Tenants … If we maintain the shared areas at your block, we will send you a service charge bill every six months. The tenancy can be terminated ... Leaseholders, commercial tenants and others must pay the rent monthly in advance by Direct Debit. We aim to make sure that the survey represents our tenant population in terms of age, gender, property type and location. Deputise for the Team Leader Tenancy and Leaseholder . The complaint; The Ombudsman’s role and powers; How I considered this complaint; What I found; Final decision; The Ombudsman's final decision: Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable … Skip to content; Home; News; Sitemap; Search; Help; Complaints; Menu. Email: servicecharges@dacorum.gov.uk. Services for leaseholders. Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable discount on her property which she bought under the Right to Buy scheme. The complaint; The Ombudsman’s role and powers; How I considered this complaint; ... Summary: Mr D complains the Council was negligent when it encouraged him buy his house using a Rent to Mortgage scheme. Sharon Collins. All Dacorum Borough Council tenants and leaseholders are invited to attend. Resident; Business; A-Z of Services; MyDacorum; ... Email es-buildserv@dacorum.gov.uk or call 01442 228000 and ask for Building Services ... entry to the block (such as a recent leasehold invoice, a private tenancy agreement, your lease agreement, or a recent Council … Please call 01442 228000 and ask for the service you require. As Dacorum Borough Council blocks of flats operate a “stay put” fire policy, it is especially important that all flat entrance doors are able to prevent a fire spreading throughout the building. Decision : Not upheld. Telephone: 01442 228000 and ask for 'Leaseholder Services'. Dacorum Borough Council's email sign up. ... 1.1 Dacorum Borough Council (the Council) believes that its young people are part of the key to its continued economic success and growth of inclusive, positive … This ... (Tenants and Leaseholders) and the Group Manager (Commercial Assets and Property Development) will ensure procedure notes are developed for the RTB processes within Legal, Housing and Estates by the … Through our Tenants and Leaseholders Survey we were also able to shape this further by identifying trends within our tenants’ satisfaction and their thoughts on what our priorities should be. Email: servicecharges@dacorum.gov.uk Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. The service we provide includes cutting the grass during the mowing season (March to November) and collecting leaves from grassed areas. ... Keep up to date with news and information from Dacorum Borough Council's Housing Service. Dacorum Borough Council Housing Service is the landlord for approximately 10,200 council homes across the borough 2000 of which are sheltered housing for older people. Nicola Ellis. Contact the home ownership team if you would like to request a summary of the building insurance. In 2020, Dacorum Borough Council (DBC) housing service conducted the fifth biennial survey of its tenants and leaseholders. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please note: we no longer carry out monthly checks on communal lighting. And has been prepared for the latest News and Views is the quarterly newsletter for and... Sports Network encouraging, supporting and developing sport in Dacorum … all Dacorum Council... 199 connections Kingdom 81 connections information about the Council services you can expect to receive as a Local Leader housing! 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